Privacy Policy
Last updated: [DATE – confirm before publishing]
Draft for review – remove this notice before publishing. Text in square brackets is a placeholder or a statement that must be confirmed against how Playbaazi actually operates. This policy should be reviewed by a qualified legal professional before it is published.
1. Introduction
This Privacy Policy explains how [LEGAL ENTITY NAME] (“Playbaazi”, “we”, “us” or “our”) may collect, use, share and protect information when you visit https://playbaazi.org (the “Website”) or contact us through the channels linked from it.
Please read this policy carefully. If you do not agree with it, please do not use the Website. If you have any questions, you can reach us using the details in the Contact Information section below.
2. Information We May Collect
The information we receive depends on how you use the Website. [CONFIRM which of the following apply.]
Information you choose to give us. If you contact us – for example, by tapping a WhatsApp button on the Website and sending us a message – we may receive the information you share, such as your name, phone number and the content of your messages.
Technical information. When you visit the Website, our servers and any tools we use may automatically record technical details such as your IP address, browser type, device type, the pages you view, the page that referred you, and the date and time of your visit. [CONFIRM: list any analytics, logging or security tools in use.]
Cookies and similar technologies. See Section 4 below.
3. How Information Is Used
We may use the information described above to:
• respond to your enquiries and provide the information or services you request;
• operate, maintain and improve the Website;
• understand how visitors use the Website;
• detect and prevent fraud, abuse, security incidents and other harmful activity;
• comply with our legal obligations and enforce our terms.
[CONFIRM whether you send marketing messages. If you do, describe how users opt in and how they can opt out.]
[CONFIRM whether this statement is accurate before keeping it:] We do not sell your personal information.
4. Cookies and Similar Technologies
Cookies are small text files that a website stores on your device. Similar technologies, such as pixels and local storage, work in a comparable way. They help a website function, remember your preferences, and understand how it is used.
The Website may use:
• essential cookies that are needed for the Website to work properly;
• [CONFIRM] analytics cookies that help us understand how visitors use the Website;
• [CONFIRM] advertising or tracking cookies, if any are used.
You can block or delete cookies through your browser settings. If you block some cookies, parts of the Website may not work as intended. [LEGAL REVIEW: confirm whether a cookie consent banner is required for your visitors.]
5. Third-Party Services and Links
The Website contains links to third-party websites and services, including messaging services such as WhatsApp and other external websites. When you follow these links or use these services, the third party’s own privacy policy and terms apply, not this policy. We do not control and are not responsible for how third parties handle your information, so please review their policies before sharing information with them.
We may also rely on third-party providers to run the Website, such as hosting, font or analytics providers. [CONFIRM: list the third-party providers used.]
6. Data Sharing and Disclosure
We may share information:
• with service providers who help us operate the Website and who act on our behalf [CONFIRM provider categories];
• when required by law, regulation, court order or a lawful request from a public authority;
• when we believe it is necessary to protect our rights, our users or others, or to prevent fraud or abuse;
• as part of a merger, acquisition, sale of assets or similar business transaction;
• with your consent or at your direction.
7. Data Security
We aim to take reasonable steps to protect the information we hold from loss, misuse and unauthorised access. [CONFIRM: briefly describe the measures actually in place.]
However, no website, internet transmission or storage system is completely secure. We cannot guarantee the absolute security of your information. Please do not send sensitive information, such as passwords or bank details, through messaging channels.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to meet any legal, accounting or reporting requirements. [CONFIRM: retention periods for messages, server logs and other records.]
When information is no longer needed, we will delete it or make it anonymous where reasonably possible.
9. User Privacy Rights and Choices
Depending on where you live and the laws that apply, you may have the right to:
• ask what personal information we hold about you and request a copy;
• ask us to correct inaccurate information;
• ask us to delete your information;
• object to or ask us to limit certain uses of your information;
• withdraw consent where we rely on your consent;
• complain to a data protection authority.
To make a request, contact us using the details in the Contact Information section. We may need to verify your identity before responding. You can also stop contacting us at any time and manage cookies through your browser settings.
[LEGAL REVIEW: confirm which privacy laws apply to Playbaazi and its visitors, and adjust these rights accordingly.]
10. Children's Privacy
The Website is intended only for adults aged 18 or over [CONFIRM the minimum age, including any higher legal age that applies in your visitors’ locations]. We do not knowingly collect personal information from anyone under this age. If you believe a minor has given us personal information, please contact us and we will take steps to delete it.
11. International Data Transfers
[CONFIRM whether this section applies.] The service providers we use may store or process information in countries other than the one where you live. Data protection laws in those countries may be different from the laws in your country. Where the law requires it, we will take appropriate steps to protect information that is transferred internationally. [LEGAL REVIEW]
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date at the top. Please check this page from time to time. [CONFIRM whether and how you will notify users of significant changes.]
13. Contact Information
If you have any questions about this Privacy Policy or would like to make a privacy request, please contact us:
Legal entity: [LEGAL ENTITY NAME]
Email: [CONTACT EMAIL]
Postal address: [REGISTERED ADDRESS]
[IF REQUIRED BY APPLICABLE LAW: grievance or data protection officer name and contact details]